Family Tech Blog

Tag: settings

Snapchat isn’t Just a Messenger Anymore

It may have all started with “secret” messaging but it hasn’t stopped there. Soon public sharing became the norm on Snapchat, a feature that was copied by many other Social Media networks soon after it’s release. Then, Snapchat’s “Discover” page was released, this was a way for news and media corporations to reach the users of Snapchat with their messages and advertising. Lately, Snap Inc. has been working towards becoming a serious form of entertainment for it’s users, incorporating videos and even original show content into their network. Today, VICELAND has announced they’re producing several new shows exclusively for Snapchat. They’re starting with a “reality” dating show titled “Hungry Hearts with Action Bronson.”

VICELAND Productions is following several other studios in making original shows for Snapchat. Networks including NBC, CBS, and A&E have already announced that they’re making versions of their existing shows for viewing on Snapchat. These studios are seeing the growing adoption of Snapchat as an opportunity to reach a broader audience with their shows and content. One of the fastest growing demographics on Snapchat is the 18-35 age-group, one of the main target audiences for the late night and primetime television networks. With this trend towards entertainment content on our social media apps, it’s important that parents are aware of what these apps are becoming, we have to make good decisions on whether or not we want our kids consuming the media they’re producing.

What Parents Should Know

Snapchat isn’t a trend and it’s not just a messenger anymore. What was once the “Secret Message App” or the “Sexting App,” as some called it, is now a major source of media for those who use the social media platform. This means we have to treat it differently than we do many social media apps. Keeping track of who they are friends with on these networks isn’t enough anymore. We have to keep a few things in mind if we are going to allow our kids to use Snapchat, Instagram, or any of these other apps that give advertisers and media content creators a direct outlet to our kids.

Same Media as TV, Movies, YouTube, or Games.

The creators of the content that will be made available through social media (Facebook has been signing agreements with media companies too) aren’t producing special more family appropriate shows. They will be making content that will reflect every other media outlet they produce for. Think YouTube Red, Netflix, or Amazon Prime. In fact, some of the rules that apply to broadcast television don’t apply to shows that are streamed online. This means that you’re more likely to see content like on Game of Thrones or Orange is the New Black than something with more restrictions like Blacklist or CSI. Don’t let the fact that these programs are being produced for free public streaming online fool you. They won’t be family friendly or edited for content.

No Parental Control

Snapchat currently has no parental control options. Their app is geared towards teenagers so they most likely won’t feel the need to add parental restrictions any time soon. The terms and agreements on most social media services allow for accounts to be created as long as you’re 13 years old or older. The question you have to ask is whether or not you’re ok with your 14-15 year old watching online reality dating shows or politically fueled sketch comedy. If you aren’t ok with these things then you have to make a choice about whether or not snapchat is welcomed on your kid’s phones or tablets.

All or Nothing

Social media apps are basically creating an “all or nothing” atmosphere for content created by these media outlets. Once you have an account on Snapchat, you have access to all that is contained in the app. Every person can be a friend or follower, every feed can be found and viewed, and every original show, no matter the target audience, will be available for viewing. With no parental control options the question isn’t what Snapchat content will be allowed, it’s “all or nothing.” They can see all of it, or none of it, those are your only choices.

Whatever you choose, you need to be educated about what these social media apps are producing. Keep checking in to Safe.BecauseFamily.org for up to date tech news that’s relevant for your family. Also, sign up for our Safe Online Newsletter. Just fill in the short form below.

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March 14, 2017
The Risks of a Fully Connected Home Part 1

If there’s one thing that CES 2017 showed us last month, it’s that the “internet of things” is our future. Our world is becoming increasingly more connected and so are our homes. Everything from your television or thermostat to your mirror or even your toaster can be intertwined in a web of wireless connectivity. These advances in technology offer new and exciting levels of convenience but what are the risks involved in being so connected all the time? This three part series of posts will help you weigh the potential risks of home connectivity and make a knowledgeable decision for your family.

Internet Privacy

There have been news reports about hackers playing with people’s wifi enabled thermostats, unlocking their smartphone controlled door locks, turning on closed circuit security cameras and even baby monitors. Many of these connected home appliances come with basic, easy to guess passwords and usernames and can be messed with very easily. The best advice for these types of products is to always change the username and password from the one that comes pre-designated. Now, however, more families are inviting a new digital personal assistant product into their home.

Many experts are looking at smart home and “PA” devices such as Amazon Alexa/Echo and Google Home with some caution due to their microphone “always listening.” There has been much conversation among internet privacy and security experts about the risks involved with a device in your home that can hear every conversation you’re having. Amazon and Google both say that their products were designed with privacy in mind and that they don’t store any information you say that wasn’t preceded by the command words. (i.e. Ok Google or Hey Alexa) What you say after you activate the devices is stored on an encrypted server but spokespersons for the companies are silent on what happens to the data after that. They only admit that your voice patterns and speech is being monitored to help the devices become better at recognizing you.

What Parents Should Know

“These devices are microphones already installed in people’s homes, transmitting data to third parties,” Joel Reidenberg, director of the Center on Law and Information Policy at Fordham Law School in New York City, told USA Today. “So reasonable privacy doesn’t exist. Under the Fourth Amendment, if you have installed a device that’s listening and is transmitting to a third party, then you’ve waived your privacy rights under the Electronic Communications Privacy Act.” – Tec.Mic

Using a device like Alexa or Google Home effectively waives your right to privacy in your home. While you can mute the device to turn off the microphone, that decreases the convenience and usefulness of the product. When you use the product, however, you are accepting the terms and agreements and are allowing a microphone to be “always listening” (Google’s words) during all of your conversations. Be sure, if you think you need to be this connected, to read all of the legal documentation and make sure you feel confident that the risks you may be taking are outweighed by the benefits of having a “smarter,” more connected home.

February 28, 2017
Do You Really Own Your Phone?

The ordeal with the exploding Galaxy Note 7 has brought about an interesting topic as of late. In case you’re a bit behind, I’ll remind you that early in 2016 some Samsung Galaxy Note 7s began to explode. The phone was recalled and many people began to return it for a replacement. Many, however, did not. In order to increase the number of returns Samsung started to roll out updates to the operating system that would eventually render the phone ineffective. The idea is that if phones wouldn’t charge all the way, or eventually at all, then users would have no choice but to turn the phone in and get something that wasn’t just screaming POTENTIAL LAWSUIT for Samsung. This is what started the conversation about who owns the phone we paid for and use every single day.

The Phone is Yours, Sort Of…

We pay good money for our smartphones. iPhones can cost up to eight hundred dollars when first released and the cost of a good Android phone is comparable to that. Since we pay so much it stands to reason that we should have complete control over what happens to and in our phone. The truth, though, is that we don’t. In fact, we sign away that right when we purchase, or now lease, our smart device. The terms and agreements page that we sign without reading spells out the fact that the physical device we just bought belongs to us but the software that makes it more than just plastic, glass, and metal, still belongs to the company that developed it.

This is why Samsung can “brick” a phone with software updates in order to get people to bring them back. They can’t require you to physically bring your phone back because they want it back but they can make it so useless that you can’t stand to use the thing anymore. If it has any use anymore at all. Technically you are using software that belongs to someone else because they allow you to. That doesn’t stop with operating systems, it goes for the apps you download too.

Here Come the App Police

Twitter has been flexing their “terms and agreements muscles” recently as they try to crack down on bullying and abuse in their popular social media site and app. Some of their most recent changes include adding the ability to explain why you’ve blocked a user or hidden a post on your feed. With an even larger step, Twitter is using algorithm and moderators to recognise users of previously banned accounts and keep them from setting up a new account to continue their abuse. These steps and some more they’re not being as open about may seem controversial to some but they are definitely allowed under the terms you agreed to when you signed up to use their service.

What Parents Should Know

There are a couple of major ways that the ownership of our digital devices is an important topic for parents to understand. First of all you must know that the use of any software, be it an operating system, an app, or computer game, is considered a privilege given to you by the developer of that software. Even if you paid for the right to use it. Your kids need to understand that behavior contrary to what is acceptable in those apps or software can cause them to lose the ability to play or use the software anymore. Secondly, it’s important to update your device when an update becomes available. While it may seem like recent updates slow down your phone or cause other apps or software not to work properly, the developer created that update for important reasons. Security is a major reason that updates come as frequently as they do. Hackers or identity thieves are always working to find ways to sneak through security settings set up in your phone or computer. Updates by the developer allow them to keep up with the new ways those hooligans have discovered to breach your digital defenses.

Be sure your kids and teens understand that the digital lives we live are a privilege. There are right ways to use our smartphone and wrong ways. When their account is banned in an app it happened for a reason. This means you should be having a conversation with them about what led to that action being taken by the developers of the app. Was it because of other users “flagging” him for his posts? Was there something she posted that she admits crossed the line and caused her account to be shut down. This DOES happen and should be taken very seriously. There are some online behaviors that are as illegal as anything you can do offline. One major example is the distribution of child pornography. This is a felony and punishable by years in prison and the remainder of your life labeled as a sex offender. Sexting, or sending a nude picture of yourself or someone else, if you are under eighteen years old is considered distribution of child pornography. The activities we are involved in online have very real consequences. We may own the device we use but we have agreed to use them in a certain way, and if we fail to meet those standards the privilege can, and will, be revoked.

February 7, 2017
Who is To Blame for the Dangers of Technology?

Someone is Suing Apple…Again.

Who’s to blame when the dangers that technology can present become a reality? A series of lawsuits filed in California against Apple claim that we can blame the developers of that tech. California resident Julio Ceja is suing Apple to force them to apply a feature that will lock out an iPhone when you reach a certain speed. He says that they have already filed a patent for the technology to use gps speed to lock a phone. Ceja isn’t suing for any money, except for legal costs and court fees. Apple is claiming that the responsibility for safety lies with the user of the phones to turn off notifications or use “Airplane Mode” while driving.

Texting and driving are frowned upon everywhere and even illegal in many states but the responsibility has traditionally lied with the driver, not the company who made the phone. Developers of smartphones will say that they can’t ensure that their product will be used as they recommend and therefore they can’t be blamed for any dangers that come from the use of their phone or tablet. These cases are pretty important because they will set a precedent for what safety concerns companies will have to think about as they design, produce, and update their products. We will also learn how much responsibility is considered by law to be personal.

Parents Should be the First Layer

…Ceja alleges that Apple willfully did not implement a lock-out mechanism out of a choice to emphasize its business over customer safety, a choice that he believes is an example of “unfair business acts and practices” under California’s Unfair Competition Law. – TechCrunch

The courts will decide whether or not Apple is guilty of unfair business acts but as parents, we have to look closely at the question of responsibility with tech. Yes, there is a level of concern that is acceptable for a company to consider when they are producing a product, however, the first layer of responsibility should lie with parents. No, your kids shouldn’t text and drive and they are hearing that from all over. The question is “are they hearing it from you?” Are they seeing something different from you? If you are texting and driving while your kids are hearing the message that it’s wrong and dangerous, then you are removing a layer of education that can be critical to your child or teen’s safety. Our example is very important.

Texting and driving isn’t the only issue. Frustration with video game addiction or contact with adult content online is understandable but if mom and/or dad aren’t setting any boundaries to help their kids learn healthy behavior, the company who made the video game can’t be blamed. Neither can the pornography industry. The message we send our kids about healthy media and technology practices will set them up for their own behavior in the future. Pay close attention to not only what you say, but even more importantly, what you do.

January 19, 2017
You May Be Shocked by the Top Grossing Mobile Games of 2016

The way game developers make their money has changed quite a bit over the past several years. There was a day when you would just purchase a video game and then play the whole thing until you either got tired of it, beat it, or wore it out. Nowadays we have access to so many mobile games on our phones and tablets that don’t ask for any money up front. Somehow, though, these “Freemium” games end up being the ones that make the most money every year. How is that?

If you have spent any time playing these games you have experienced it yourself. You download a game that looks awesome in the commercial and in the app store. You get started and enjoy the gameplay right away. Soon, however, you seem to stall out a bit, or you’re playing in an open world with other real people and they all seem to be way ahead of you and are destroying your village or blowing you away on the scoreboard. What’s a gamer to do? Never fear, the premium game designers built in a way for you to get a boost to your game score or a new way to skip the long wait to let your in-game work get done so you can collect your reward. All you have to do is spend a few bucks here and there and you can play the game non-stop without any delay. This is how Freemium games make their way to the top of the money makers list. Here’s a screenshot of Statista’s top ten of 2016 list.

Every game in that top ten list is free to download. Note that the amounts listed are daily revenue. These are dollars made from people who have decided to spend little bits of money here and there to help themselves play these games a little faster or a little better. The top game, Clash Royale, is one where you battle against friends with an army you have built. You have to use gems to build your army so you must either spend money to build your army faster or play a lot and wait for your “chests” to open and give you new soldiers (in the form of cards). Pokemon Go comes in at number two. This one will allow you to keep trying to “catch ’em all” by buying new Pokeballs when you’ve run out. Finally, numbers three and four are Game of War – Fire Age and Mobile Strike. These two games are often advertised on television and have received much criticism about the gameplay in their product being a lot different what they’ve portrayed it to be. For some, the promise of better gameplay causes them to spend money in hopes to gain more levels faster. It’s a new way to do mobile games and has even trickled into the console and computer game markets.

It’s called DLC and stands for Downloadable Content. This is new features and game content that gamers can spend more money on to enhance gameplay or keep the story of the game going. Obviously, the success of the in-app purchases in mobile games has inspired other game developers to use this model to increase the profitability of their product. The largest difference is that you still have to purchase for the initial version of most console and computer games. As you see below on the screenshot from ThinkGaming.com, the first pay up front mobile game on the top grossing list is Minecraft Pocket Edition at number 35.

What Parents Should Know.

Obviously you should know that nothing is truly free. Our kids should understand that too. As I explored in more depth in our Mobile Device Vocabulary Series, there have been instances of parents finding out their kids have made very large in-app purchases without permission. There are ways to protect your accounts from money being spent unintentionally. Make sure your app store account asks for a password every time you make a purchase. If you have Apple products, set up your icloud accounts with family share so you can see what apps your kids have and make them ask permission to download anything new. Also, be sure to discuss with your children that sometimes their favorite games ask for real money. Teach them that they should ask you before agreeing to buy anything “in-game.” You don’t want a surprize charge on your credit card. While iTunes and GooglePlay have pretty good track records of refunding purchases, it’s a hassle I’m sure you’d like to avoid.

December 13, 2016
DirecTV NOW is Not Family Friendly Yet

It’s the future! I have been saying for years that paying for cable tv service is ridiculous. What if I could just stream the channels I want and not have to buy a whole package of useless Home Improvement and Movie Channels? Well, they aren’t exactly there yet but DirecTV is getting closer with DirecTV NOW. AT&T announced yesterday that they’re offering a television streaming service called DirecTV NOW; it’s available for purchase in bundles starting today, November 30th.

Yes! It’s exciting to see that our TV options are expanding and even keeping up with the times a bit more. With ChromeCast, Apple TV, RoKu, and mobile access available we are finally being offered a version the tv service we wanted. Unfortunately, however, after some time with my free trial I have noticed that there is absolutely no parental control options built in for DirecTV NOW. I looked at the menus and in my account settings (there’s no option to create separate profiles, i.e. a kid profile, either.) I also tried to find a “block” option per channel to no avail. Then, a search for “parental controls” on the support and FAQ page led to no results and that was pretty much my final clue. There is currently no way to protect your kids from unwanted content on DirecTV NOW.

That’s a deal breaker for me, especially with so much of what has become acceptable on cable television lately. Sexual activity, language, and increasing violence are mainstays in both broadcast and cable television shows. Even the commercials seem to highlight all of the features we would like to protect our young children from. I guess “keeping up with the times” comes with its costs as well.

What’s a Parent to Do?

I would say wait. Just wait for a while and I’m betting we will see parental controls rolled out on DirecTV NOW before too long. In fact, a quick search on the AT&T Community Forums showed several concerned parents had already begun asking about this feature and it’s in development.

DirecTV NOW looks to be a great way to save some money while still getting the entertainment content we want. Thankfully parental controls and content restrictions are becoming commonplace these days and this will be no exception. It is literally “day one” for this service so we’ll give them some time and the benefit of the doubt. You can join the future too if you’d like, I would just recommend keeping your kids off of it until you can set up some restrictions.

November 30, 2016
VIDEO TUTORIAL: Setting Restrictions in iOS

Step one of the BECAUSEFAMILY S.A.F.E. plan is Set Up. Setting up the parental controls on your kids devices is the beginning of this important process. If you need to set up an iphone or ipad this video will walk you through the initial setup of the restrictions. This is a video tutorial available for subscribers. Subscribe below… (more…)

November 24, 2016
When you DON’T Have Freedom of Speech

I Have My Rights!

It happened a few times while I was a youth pastor, a student in my youth group said something online about their employer on social media and lost their jobs. Too often I heard complaints about workplaces and bosses. In reality these teenagers seemed to just be whining about everything being someone else’s fault. Well, when it comes to employers firing you from something you said online you may be surprised to learn that your first amendment right to free speech doesn’t apply to your employer.

Free speech, as mentioned in our Bill of Rights, exists to protect you from retaliation from the Government when you speak out in disagreement. It doesn’t apply to calling out your supervisor, Jeff, for being dumber than you and a bad boss. Apparently legitimate complaints about work conditions or problems at work mentioned on social media are protected, but negative “vaguebook” posts about employers or customers and pictures that shed the company (or it’s employees) in a bad light can legally be grounds for firing.

If You Wouldn’t…Don’t!

More and more employers look at a potential hire’s social media accounts when deciding if they’ll employ them. Your teen needs to know that what they post online, that song lyric that makes them sound depressed all the time, the nasty comments about the boss at their last job, or even the pics from that night “out” last weekend can come into play when they’re looking for a job. This also applies while they’re trying to keep their job.

We should help our kids understand that social media is a public place. Everyone can see what you post online and there are often consequences to being too public with your thoughts. If you wouldn’t stand in the middle of a crowded room and yell, “My boss is stupid and doesn’t care about his employees” you shouldn’t post it online either. This sounds like common sense but your teen may not be able to think that far ahead during this time in their adolescent brain development. I recommend a conversation about this with your child when they get a job. Use this chance to remind them that what is posted online stays online and that they can’t just say whatever they want. Anonymity is a myth and it’s our job as parents to help our kids understand that.

November 23, 2016
Firefox “Focus” Private Browsing Poses a New Risk for Your Kids

Private browsing has been around for a long while now.

Whether incognito mode, private mode, or InPrivate, there has long been a way to visit whatever sites you’d like without worrying about being tracked or accumulating a history of sites visited. Mozilla has released a new browser called “Focus” that is designed to allow users to browse privately. The idea is to keep advertisers from storing information on your computer or phone and using it to target their ads while you surf the internet. This can be a good thing, but it’s important to understand some risks involved with private browsing.

Focus is designed to block ad trackers, analytics, social trackers, and can seek out and block other trackers as well. It can also integrate into Safari on ios (the ios standard browser) and Firefox on your computer. After downloading the app you just open it and begin browsing, searching (on Yahoo,) or surfing as needed. There are no extra tabs or any bells and whistles at all but when you are done you just close the window with the “Erase” button and start again at the first screen. All the data is gone at that point. Like you were never there.

What Parents Should Know

While I am all for the battle for internet privacy and freedom from being tracked by marketers, private browsing presents a major problem when trying to protect our kids from inappropriate online content. Keep in mind that a popular name for private browsing is “Porn Mode.” The ability to view sites without anything being stored on your computer, including a history of your surfing habits, is, of course, a way for our kids to view adult content without us knowing.

Part of setting protections for your kids on their smartphone or tablet is turning off the ability to install a different browser. If you have installed an accountability or filtered browser then a new way to surf the web will completely undermine your attempts to protect them. While on the computer, filters like NetNanny will continue to block sites and accountability software such as Accountable2You will continue to report (though, with less detail) inappropriate activity. Even in private mode. While on mobile devices, however, especially ios devices, the accountability and filter app should be the only browser available to our kids.

Learn more about privacy and security from our Mobile Device Vocabulary Series.

November 23, 2016
The ONE Thing You Can Do to Protect Your Family Online

I’m often asked what my “diagnosis” is for a family’s internet safety. I usually have them fill out a one page form and it tells me what I need to know to give them the basic steps I would take to help them protect their family. Sometimes, though, parents want to make the most minimal changes possible. Maybe it’s a budget/financial thing, maybe it’s just time, or it’s a lack of true motivation. I don’t know. What I do know is that there are two major tools that no family should be without when it comes to being protected online.

The first tool is a filter.

A filter blocks content that you don’t want accessible on your device. These filters are usually specific to a browser and so you should keep track of any new browsers that may have been installed on a device you are trying to protect. I recommend that you use filter that “reads web content in real time.” This means that instead of just looking at the address or ip of a site, they are actually using the content to decide if the page should be blocked or not. This is critical because of a workaround called proxies, that can bypass filters that only look at the web address or ip.

When choosing a filter you get what you pay for. The more controls and user friendly the UI (user interface) the more it’s going to cost you. You usually pay for the filters annually or monthly. There are also filters that come built into hardware that you may use. Some routers are now including basic filters in their “back-end.” Or something like circle will allow you to set up controls on any device using your wifi.

“Giving your kids a smartphone without a filter is like putting them in an adult book store and saying, ‘Be good!’ It’s a bad idea.” -Joe White

The second tool is accountability software.

Imagine a high security building. They have the laser grids on the doors and windows and an alarm system that will go off if someone tries to break in. Security guards patrol outside to keep an eye out for any possible intruders. With all of that work to keep anything unwanted from getting in you’d think they’d be satisfied, right? No, they’re not. You will always see security cameras in high security buildings. This is because things can slip through. This is why I always recommend accountability software.

Click to Sign Up for Our Favorite Accountability Software

Accountability software will identify any unwanted online content and send a report to the person set to be notified. Some even send text messages immediately when something was accessed. This is the security camera inside your online safety net. It’s another layer of protection that will allow you to see when something you aren’t expecting slips through your safeguards. Conversations with your kids are more important than any software or hardware you can use and accountability software allows you to know exactly what conversations you need to have.

Not either-or, both-and.

The answer to “what is the ONE thing I should do to protect my family online” is to do TWO things. Install accountability software and use the filters built into your operating system. If you have had some problems with catching someone viewing things they shouldn’t you may be concerned they would go looking for it again. In this case I recommend purchasing and downloading a more feature filled filter software.

These steps are really just the beginning. Obviously staying informed on what is happening in your kids’ digital world is critically important which is why an annual membership to this site would be a major help. Click to go register.

November 16, 2016