Family Tech Blog

Category: Tips

  • The Risks of a Fully Connected Home Part 3

    The Risks of a Fully Connected Home Part 3

    Security and advertising are the most obvious concerns when it comes to connecting your appliances and devices via smarthome technology. We must take precautions to protect our identity and our privacy. We should also be careful in our new wifi connected homes with the content that can come across these connections. In this final part of our Connected Home series we’ll talk about the content available on our smarthome devices and what we can do to filter that content.

    Unsupervised Content

    After a recent Setting Digital Boundaries workshop a  mother asked me what I knew about the parental controls on Amazon Echo. I hadn’t ever set one up and hadn’t really looked into them so I didn’t have many answers for her at the time. She told me why she had asked: her daughter likes to ask Echo to play songs that she likes but she’s young and her words don’t always come out sounding like they should. This causes the Echo to mis-hear what is said and the devices has, more than once, played a song that is not from any playlist they’ve set up and is not at all appropriate for a young toddler. With the increasing popularity of the Amazon Alexa and Google Home parental controls are becoming a major topic on tech forums and blogs. The reason it’s such a major part of the discussion is because there aren’t (yet) any real parental controls.

    On the Amazon products you can set a pin to make purchases. This will keep your child from making an order and you being shocked to find a two hundred dollar doll house at your door. That’s about it, though. There aren’t any music or video rating limits that you can set. There aren’t any separate voice commands that will let Alexa know the child is in the room. So far, there isn’t much. Google only has the filter settings you’ve given YouTube to protect from inappropriate content. These filters are strictly for video content though and won’t block explicit lyrics.

    It’s likely that more effective parental controls will become a reality on these popular products sooner rather than later but until then you should take precautions to keep your children from encountering more of the internet then you’re ready for them to connect to. 

    What Parents Should Know

    My advice is to hold off on extensive use of Alexa, Echo, or Google Home until real parental control options are made available. If you have already been using these devices or you’ve decided you can’t live without them I recommend setting up what restrictions are available. Protect yourself from surprise purchases with a pin on your Alexa or Echo and set your YouTube filter to protect your children from videos you wouldn’t want them to see. Other apps or web video and audio services that have parental controls may protect your family when connected through your smarthome device as well. Right now this is about all you can do but if you’re going to use these devices then something is better than nothing.

    Should Your Home Be Connected?

    The level of connectivity in your home is obviously a choice your family has to make. There are absolute benefits to having your house connected to a network and working together to make your life easier. The reality, though, is that these conveniences could come at a cost. Some may feel the cost isn’t that high and some may say it’s unfounded fear or foil hat conspiracy theory. My advice is to just stay informed. No matter your decision become a student of the way your connected home works. Reset passwords often, and don’t store your personal data somewhere that is easily accessible through your smart home device network. If you just use common sense and think ahead of the potential risks you may be able to be wired up like it’s the year 2025. Just do it with wisdom.

  • The Risks of a Fully Connected Home Part 2

    The Risks of a Fully Connected Home Part 2

    The Internet of Things has made its way into our homes and we are becoming increasingly used to being tracked and monitored. In this, part two, of our connected home series, we’ll look at advertising and what it means to our privacy, our homes, and our families.

    Advertising

    Our society has become so accustomed to our data being used to advertising that we aren’t even creeped out by the ads on Facebook reflecting our Amazon searches last night. When we get spam email based on what we did online last week, we just hit the delete button and think nothing of it. Individualised targeted advertising is a part of everyday life now and that’s probably not ok. When everything in our home is connected to the network we are feeding data miners with so much advertising fodder that it will become impossible to ignore the onslaught of targeted ads we will recieve. Imagine when your fridge can tell that you’re out of milk, so you get an advertisement for a coupon at Walmart in your email fifteen minutes after you’ve poured the last bit into your cereal. That sounds a bit creepy to me.

    When products like Google Home are “always listening” we have to wonder what some of that innocent conversation data can be worth to advertisers. Currently the policy is to not store any of that information but will the financial bottom line ever outweigh the disapproval of consumers? Is it possible that we will get so used to this targeted advertising that we won’t be phased by it anymore? Imagine standing on your back porch talking to your spouse about wanting to enclose it someday to make a screened in sitting area. What if, the following day, you saw advertisements for builders, finish carpenters, and handymen? Would that freak you out? Right now it may but if we continue to adapt to the “internet of things” we will soon take, even that level of targeted advertising, in stride. It will just become normal, everyday life. Especially for our children.

    What Parents Should Know

    Keep in mind that your children are a multi-billion dollar industry. Every time they play a game online or watch a video, they’re being marketed to. There is no way to avoid some of that marketing but there are ways to be smart about how we allow the corporations that sell us everything we use to come in contact with our children. As mentioned in part one, experts advise that if you are concerned about potential breaches in privacy while using a smarthome or digital personal assistant you should just avoid getting one. If you’re someone who thinks that the conveniences outweigh the potential concerns then take the steps necessary to shield your kids from targeted advertising as much as possible.

    Set parental controls if your devices have them. Make sure your usernames and passwords have been changed from the default ones and that you have read and understand the privacy terms of the product you have purchased. Set any privacy settings that may be available with your children in mind, not just yourself or other adults. Always remember that your child can activate Alexa, Echo, or Google Home as easily as you can. They aren’t equipped with voice recognition (yet) so you must have the safety features set up before you allow your child to use your digital PA. More on those safety settings in part three, tomorrow.

  • The Risks of a Fully Connected Home Part 1

    The Risks of a Fully Connected Home Part 1

    If there’s one thing that CES 2017 showed us last month, it’s that the “internet of things” is our future. Our world is becoming increasingly more connected and so are our homes. Everything from your television or thermostat to your mirror or even your toaster can be intertwined in a web of wireless connectivity. These advances in technology offer new and exciting levels of convenience but what are the risks involved in being so connected all the time? This three part series of posts will help you weigh the potential risks of home connectivity and make a knowledgeable decision for your family.

    Internet Privacy

    There have been news reports about hackers playing with people’s wifi enabled thermostats, unlocking their smartphone controlled door locks, turning on closed circuit security cameras and even baby monitors. Many of these connected home appliances come with basic, easy to guess passwords and usernames and can be messed with very easily. The best advice for these types of products is to always change the username and password from the one that comes pre-designated. Now, however, more families are inviting a new digital personal assistant product into their home.

    Many experts are looking at smart home and “PA” devices such as Amazon Alexa/Echo and Google Home with some caution due to their microphone “always listening.” There has been much conversation among internet privacy and security experts about the risks involved with a device in your home that can hear every conversation you’re having. Amazon and Google both say that their products were designed with privacy in mind and that they don’t store any information you say that wasn’t preceded by the command words. (i.e. Ok Google or Hey Alexa) What you say after you activate the devices is stored on an encrypted server but spokespersons for the companies are silent on what happens to the data after that. They only admit that your voice patterns and speech is being monitored to help the devices become better at recognizing you.

    What Parents Should Know

    “These devices are microphones already installed in people’s homes, transmitting data to third parties,” Joel Reidenberg, director of the Center on Law and Information Policy at Fordham Law School in New York City, told USA Today. “So reasonable privacy doesn’t exist. Under the Fourth Amendment, if you have installed a device that’s listening and is transmitting to a third party, then you’ve waived your privacy rights under the Electronic Communications Privacy Act.” – Tec.Mic

    Using a device like Alexa or Google Home effectively waives your right to privacy in your home. While you can mute the device to turn off the microphone, that decreases the convenience and usefulness of the product. When you use the product, however, you are accepting the terms and agreements and are allowing a microphone to be “always listening” (Google’s words) during all of your conversations. Be sure, if you think you need to be this connected, to read all of the legal documentation and make sure you feel confident that the risks you may be taking are outweighed by the benefits of having a “smarter,” more connected home.

  • Smartphone Separation Anxiety is Actually a Thing!

    Smartphone Separation Anxiety is Actually a Thing!

    Our world is advancing rapidly towards another new technology age. With computers in our pockets all day long it was only a matter of time until we became so dependant on them that the thought of losing them is one of our greatest fears. Researchers are finding that that time has come. Results released last week from a study done by Eotvos Lorand University in Hungary shows evidence that young people suffer significant stress if they are separated from their smartphones. 

    The study was small, only testing 87 volunteers, and asked subjects to take simple math tests in a mostly empty room. Some of those who participated kept their phones, others were asked to turn theirs off, another group locked up their phones and were given someone else’s phone instead, and the final group put their smartphone in a locked cabinet and couldn’t have access to it during the entire study. The findings were pretty much what any of us would expect.

    Those who kept their phones (whether on or off) had no noticeable signs of stress about the test they were taking and the group that had someone elses phone showed a very low stress level as well. The other group (the people with their phones locked in a cabinet) showed significant heart rate fluctuations, an indicator of high stress and similar to symptoms shown by people suffering from PTSD, and tended to drift towards the cabinet their phones were locked in. The volunteers in this group were also very fidgety, scratching their faces and pacing. The researchers took these results as an indicator that there may be a very real link to smartphone separation and anxiety. 

    What Parents Should Know

    This test was a very small sample study and will likely be followed up with some more extensive research. Small as it may be, though, I think we have all either seen or experienced firsthand the symptoms of smartphone separation anxiety. I, personally, make a conscious effort to spend extensive amounts of time without my phone, just to keep from getting so attached. I still find myself reaching for it when it isn’t there. It may seem obvious but I think these tests are a good idea because we should know more about how our habits affect us. 

    As parents it is important that we understand that addiction to technology is very real. While research is only now beginning to explain what’s happening when we get hooked on our electronics, the findings are disheartening. Our brains can actually be trained to ignore stimuli that isn’t on a screen and prefer the phone, tablet, or television over a book, a real sunset, or even someone’s face. We should be aware of how much time our children are spending using their technology and work hard to teach them healthy habits. We have to set the example first, and then set boundaries that will help them understand limits, why we have them, and what happens if we ignore them.

    Use consequences that truly fit the crime for overuse of technology. If they feel a small example of that separation anxiety from being grounded from their phone for a week, you have an opportunity to help them see that their feelings of stress should be avoided and can be avoided with a more healthy attitude towards their digital lifestyle.

  • Early Spring Cleaning on the Snapchat Discover Page. 

    Early Spring Cleaning on the Snapchat Discover Page. 

    Last fall I shared a video about my distaste for Snapchat. It wasn’t about the images being shared as much as some of the inappropriate things you could find on their Discover page. This week Snap Inc. has announced that they’re going to be cracking down on inappropriate images, clickbait, and fake news in their Discover feed.

    Since the company is soon going to release shares to the public they’ve decided that their Discover page should be more serious about how users get their news. They will be asking publishers to use an age gate for images that might be deemed inappropriate for younger users. This gauge gate will not apply for folks who are older but could help parents keep some of our younger teens from seeing things we don’t want them to see.

    Since the Discover page came out a couple of years ago it is becoming one of the main sources of news for the young users on Snapchat. This fact is another major reason Snap Inc. has decided to clean up some of the content. Publishers like MTV and Cosmopolitan have been accused of posting images that some call obscene. This will have to stop soon since the new regulations take effect this week and the age gate will apply as early as next month.

    What Should Parents Know

    This latest news confirms my concerns about the Snapchat discover page. Thankfully it’s news that includes fixing some of the problems I had with it. My recommendation is that parents keep tabs on what your kids are doing on Snapchat. Take a look at the Discover page every few days yourself and see what news articles are being shared and what images are being used to promote them.

    It is also important to pay attention to how you get your news. Not checking facts and falling for clickbait isn’t just a problem with young social media users. This is something that is been in the news for all people lately. Lead by example and be sure to talk with your kids about how they use social media, where they get their news, and how they can find out if it’s accurate or appropriate before they share.

  • Who is To Blame for the Dangers of Technology?

    Who is To Blame for the Dangers of Technology?

    Someone is Suing Apple…Again.

    Who’s to blame when the dangers that technology can present become a reality? A series of lawsuits filed in California against Apple claim that we can blame the developers of that tech. California resident Julio Ceja is suing Apple to force them to apply a feature that will lock out an iPhone when you reach a certain speed. He says that they have already filed a patent for the technology to use gps speed to lock a phone. Ceja isn’t suing for any money, except for legal costs and court fees. Apple is claiming that the responsibility for safety lies with the user of the phones to turn off notifications or use “Airplane Mode” while driving.

    Texting and driving are frowned upon everywhere and even illegal in many states but the responsibility has traditionally lied with the driver, not the company who made the phone. Developers of smartphones will say that they can’t ensure that their product will be used as they recommend and therefore they can’t be blamed for any dangers that come from the use of their phone or tablet. These cases are pretty important because they will set a precedent for what safety concerns companies will have to think about as they design, produce, and update their products. We will also learn how much responsibility is considered by law to be personal.

    Parents Should be the First Layer

    …Ceja alleges that Apple willfully did not implement a lock-out mechanism out of a choice to emphasize its business over customer safety, a choice that he believes is an example of “unfair business acts and practices” under California’s Unfair Competition Law. – TechCrunch

    The courts will decide whether or not Apple is guilty of unfair business acts but as parents, we have to look closely at the question of responsibility with tech.  Yes, there is a level of concern that is acceptable for a company to consider when they are producing a product, however, the first layer of responsibility should lie with parents. No, your kids shouldn’t text and drive and they are hearing that from all over. The question is “are they hearing it from you?” Are they seeing something different from you? If you are texting and driving while your kids are hearing the message that it’s wrong and dangerous, then you are removing a layer of education that can be critical to your child or teen’s safety. Our example is very important.

    Texting and driving isn’t the only issue. Frustration with video game addiction or contact with adult content online is understandable but if mom and/or dad aren’t setting any boundaries to help their kids learn healthy behavior, the company who made the video game can’t be blamed. Neither can the pornography industry. The message we send our kids about healthy media and technology practices will set them up for their own behavior in the future. Pay close attention to not only what you say, but even more importantly, what you do.

  • The Only Safe Way to Give Your Child an iPad and Walk Away

    The Only Safe Way to Give Your Child an iPad and Walk Away

    Small Kids Need Internet Safety Too

    Those of us with smaller children are often less concerned with them looking for something inappropriate online but we want to protect them from seeing something unintentionally. Apple’s iOS devices have a feature built in called Guided Access just for that purpose. This setting will lock your iPhone or iPad to one app disabling the home, volume, and lock buttons. This is a great feature if you’re wanting to allow your kids to use an app but don’t want them to look around on other parts of your phone.

    You may have known about Guided Access for a while but if you haven’t looked at the settings recently you may be surprised at some of the new options that are available. You can turn off the sleep button, turn on the volume buttons, lock the motion (whether the screen rotates when you turn it,) turn on and off the keyboard, touch screen, and time limits. All of these settings are really helpful to customize the guided access for each app you allow your kids too use based on their age and ability to use the iPhone/iPad.

    (*Settings look different on iPhone but they work the same.)

    For example, my two year old likes to mess with the screen while he’s watching something. (He even touches our TV screen if he’s allowed to sit close enough.) This would cause the show to pause or skip or back out of the episode entirely. If you turn off the touchscreen it doesn’t matter what he does, it won’t change the show. Now, of course we are trying to teach him to leave the screen alone but this is helpful while he’s still a defiant little two year old “cutie”. For our older kids we will lock into their school apps so they can’t back out and play Lego Star Wars or something. We also use the time limit extensively, they don’t have their own devices so this helps us make them take turns.

    What Parents Should Know

    You should know how to set up Guided Access. (See the slideshow below) Use it for, especially, your younger kids. Keep them away from apps that will link to the internet. Also, you can draw on areas on the screen to keep them from tapping there, this will keep them from tapping ads or the parental control settings button. We are learning that our kids benefit less and less from using screens but if we are going to give them the privilege it’s important to do it safely. You may give them your iPad or iPhone with an app that is safe for them but if they can back out of it and open something else you’re not doing them any favors. Guided Access gives you some peace of mind, knowing that you can protect them while they are on that device and you don’t have to be looking over their shoulder the whole time. Use the slideshow below to help you set up Guided Access and if you’d prefer a video, check it out here.

  • Your Device May Not Have Parental Controls 

    Your Device May Not Have Parental Controls 

    Setup is Key

    In every Digital Boundaries Workshop I do I encourage parents to set up the built in parental controls on their devices. I’ve now been in several homes to do these setups for them and I’ve noticed a troubling trend. Many of the devices kids are using don’t have any parental controls built into them. That’s right, you should check out your phone and check the operating system because on many of them there is no way to setup filters or monitors of any kind.

    Android before Jellybean

    Android phones have no family safety settings before version 4.2. If your Android phone or tablet is running something older than 4.2 (Jellybean) then you have to install a third party software like Parental Control or NetNanny.

    Windows Before 8

    Many Windows users delay the upgrades of their PC for one reason or another. If your PC is running something older than Windows 8 you won’t have a built in parental control option and you’ll need to run separate software. My recommendation is K9 or NetNanny. K9 is free and a pretty good filter with some customization options but it’s not the absolute strongest filter and doesn’t have a lot of support. Also, the “backend” controls on it can be a little out of date and tough to understand. NetNanny is a “whole page scanning” filter that protects you from a proxy and has some easy to understand controls. You can use THIS LINK to sign up for NetNanny and help BecauseFamily out with a little kick back.

    iPhones and iPads Should be Good

    Apple introduced parental controls on the mobile device when they launched iOS3. Almost every iPhone or iPad will have parental controls built in but if they don’t NetNanny is a good option for those too.

    Update Your Software or Upgrade Your Device. 

    Your best option is to keep your technology updated. If you’re running a PC and it meets the requirements you should upgrade to the latest operating system. The parental controls alone are worth the time it takes to learn some of the nuance of the new user interface. If your devices are too old to upgrade and you don’t know how or want to install new software you need to sell that device on eBay (probably for parts) and upgrade to something new. 

    Parental Controls is Step One

    Using parental control software to protect your children is step one of internet safety. I highly recommend finding out what’s available for your operating system and setting that up. If you need to install something else then don’t be afraid to invest in a software that will protect your kids at the level you need. Obviously you’re going to have different needs if your kids are young and you want to keep them from finding something on accident than if you have a child who has been sneaking around online. Know what it is you need, know what your technology offers, and then act by setting something up or installing something new.

     

  • The iPhone Turns 10 and a Life of Balance for Your Family

    The iPhone Turns 10 and a Life of Balance for Your Family

    I remember being 18 years old and telling my friends I’ll never have a cell phone. “I just don’t want to be reachable all the time,” I would say. “Sometimes I want to be out of pocket.” Boy did that ever change. Now, 14 years later, I’m connected to every single person I know through my phone. Since I have a smartphone, I don’t even have to call anyone anymore. Text messaging and social media are the new “real world” and we are all fully aware of how we were kidding ourselves with that self-righteous “No cell phone for me” talk.

    The iPhone turning ten years old today made me realize that many of our kids have never lived in a world without smartphone technology. Our kids are being called “digital natives.” They are comfortable in a world where all desired information is a few taps on a screen away. They can connect with the people they know without ever leaving home. They are accessible all of the time and many of them don’t know any different. As parents, how can we help our kids understand the importance of balance in an extra-digital society?

    Take Influence Seriously

    Influence is a resource. The impact we have on our children as parents is the most significant force in their lives. Even being uninvolved causes ripples in their lives, behavior, decisions, and thoughts. When it comes to technology our influence over them is just as significant as in any other area of life. Whether it’s the example we set with our tech use or the boundaries we lay out for them for theirs, we have to keep in mind the influence we are having over our kids and their use of their many mobile devices.

    As we model a life of balance our children are able to, sometimes without knowing it, have a healthy view of our technology as resources instead of a way of life. Even parents like me, who are tied to their mobile phone or laptop for work, have to make obvious and intentional decisions to separate ourselves from our tech so that we can model a life of balance for our children. A major part of why this site was started in the first place was to help parents make the most of being the first influence in the lives of their children. If our kids are seeing us tapping our tablet screen all day and that’s it, they aren’t being influenced by us in the way that will help them grow into healthy, quality adults.

    Dinnertime is FaceTime

    There are multiple studies that have been released that show the value of a family mealtime. A common recommendation is at least once a week. Schedule a day when everyone must be home for dinner. Cook or order in something and sit around the table together. Make a rule that the wifi is off or paused and phones are set on a shelf or counter somewhere to charge during the planned dinner time. You may spend the first few attempts staring at each other but it will eventually be the activity that bonds your family like no other experience can. There are even websites and apps dedicated to giving you conversation starter ideas to help you break the ice for those first few experimental attempts.

    Balance is not something you find. It’s something you create. – Jana Kingsford (MumsJugglingAct.com)

    If we are going to create balance we have to either stop living at either extreme or find a way to exist in each extreme equally. If we take the time to sit and eat a meal together as a family every day or week we can start working towards a more balanced life as a family. If we are always headed our separate ways and even our times together at home are spent using our separate devices in separate areas of our house we will continue to see ourselves grow apart. Balance is the key and a family dinnertime is a great way to start your path toward that balance of screen-time vs facetime.

    Understand that Digital is the New Reality

    We aren’t living in a passing phase of technology. The digital and social media culture is here to stay and is going to get even more different as the years progress. If the three days of following CES taught me anything it’s that our world is only getting more digital. With virtual and augmented reality becoming a very real option for gaming, movies, and other entertainment it’s only a matter of time until we are updating our instagram stories by hitting a button on our smart-glasses or blinking a pattern so our contacts recognize what we are trying to post. It sounds like science fiction but it’s becoming more and more a reality.

    Since this world is becoming increasingly real, we have to understand what’s happening and get on board with helping our children use these new inventions in a healthy way. We can’t blame inventors and CEOs of companies for bringing down our culture with their products when we are the ones buying them and letting our kids have full control of their usage.

    I remember being told hundreds of times that folks aren’t ever going to want to type messages on a screen. “You have to have real buttons so you can feel them. I can’t handle that touchscreen stuff.” Well, ten years after the iPhone was announced, it’s hard to find a laptop that doesn’t fold into a touchscreen tablet. We live in the future and it’s coming faster than ever. No matter how futuristic the world seems the same principles apply. Mom and dad have to be the first influence in their children’s lives. This is how we raise kids who are safe, healthy, and whole.

    Information about our work with families can be found at SAFE.BecauseFamily.org/about.