Family Tech Blog

Tag: parents

  • Disney Being Sued for “Spying on Children”

    Disney Being Sued for “Spying on Children”

    Disney is in the news again and this time it’s for spying. Apparently, over 40 of the smartphone/tablet games released by Disney have ad tracking built in. That is usually not a surprise when you’re using an app but when the apps are intended for children it changes the game completely. The Children’s Online Privacy and Protection Act puts certain limits on what a website or app are allowed to do with information collected from individuals under 13 years of age. Using their information for ad tracking isn’t allowed under COPPA guidelines and a resident of California is taking the company to court because of this policy.

    AvengersNet, Beauty and the Beast, Cars Lightning League, Club Penguin Island, Disney Gif, Frozen Free Fall, and many more apps have all been discovered to be collecting data entered by the children using the apps so that Disney can sell it to advertisers. This information is then used to easily target children with these advertiser’s marketing campaigns. Information such as geolocation, age, web history, email address, and full name are collected in many of these games and are quite valuable to marketing companies. Disney can also use this information to better target the advertising built into their own apps.

    Disney has paid fines for misuse of information before. In 2011, Playcom, a Disney subsidiary paid 3 million in fines for collecting email addresses, full names, and other information from minors.  There’s obviously money to be made from collecting personal information. The question is how can we keep this from happening to our kids?

    What Parents Should Know

    This is why so many apps are free. You’re not paying with money but you’re paying with information. When you or your kids use an app, you should always assume your information is being collected. Sites and apps save passwords, email addresses, and usernames to use on their site but they don’t have to just store that information. They can use that info to make more money as well. There is no way to avoid having the information you enter into apps, software, and websites collected for purposes outside of your control. The key is to control what information you put into those apps.

    There are browsers and plugins that will help you avoid ad tracking. You can search with DuckDuckGo instead of Google, for instance. You can install the AdBlocker extension for Google Chrome to keep some sites from taking your information. The problem is that many of these sites know that blockers are in effect and won’t release all of the features of their site until you disable them. Apps come with tracking built in so there isn’t really any way to avoid letting them take your information. My advice is to only enter information that you would be willing to make public. If you wouldn’t put it on an advertising survey for some company then you shouldn’t enter it into their site or app either.

    As for your children, you have to take the same precautions as you would yourself. In fact, consider being even more strict with the information you enter into the apps your children use. Don’t let them use their real full name or their social media account usernames. Don’t allow them to enter their email address or any contact information. You should enter whatever info you would for yourself and then allow them to use the app. I have a “family” email address that I use for apps or software that want an email address from my kids. My children don’t even know the address or login information, it’s strictly to use for logging in to a couple of the educational or silly game apps they like to use. These are a few of the things you can do to protect your kids from being tracked for advertising. It’s important that they understand that whatever information they enter online will immediately be outside of their control. Teach them to keep private things private. This will protect them from so much more than just advertising.

     

     

  • Should Your Kids Use Sarahah?

    Should Your Kids Use Sarahah?

    Sarahah is an app that snuck up the charts over the past weeks. It was originally put on the app store in June but is already sitting at number one on the free app charts in iOS. This app allows you to leave anonymous comments about people. The idea is that, since it’s completely anonymous, you can be honest and say what you really think. This can obviously lead to some really encouraging and uplifting posts, maybe it could cause a crush to reveal themselves, but definitely, it will cause mean people to do what mean people do. The risk of bullying on this app is very very high.

    This isn’t the first app of its kind but none have risen in popularity so quickly. “Sarahah” is the Arabic word for honesty, the app’s website describes the goal of the app simply:

    “Sarahah helps you in discovering your strengths and areas for improvement by receiving honest feedback from your employees and your friends in a private manner.”

    Again, the app is very new but development is happening fast (five updates since its June 13th release) and the app promises more features to come. Something like a planet icon on the bottom of the screen seems to hint at a future explore or discover page and they mention on their site that they’re studying an option to allow users to reply to the comments that come through Sarahah. The appeal of the app is obvious, most of us wish we could say whatever we are thinking to someone and there are also those of us that wish we could hear exactly what people think of us all the time. This may be fun or even cathartic for grown adults, but when teens and tweens are in the throes of development, hormones, and emotion, is this app a good idea?

    What Parents Should Know

    My Facebook feed has begun to blow up with Sarahah messages that have been screenshotted and shared. Most of the ones I see are people celebrating a super nice comment they got from someone but I’ve seen a few that were laughing at the commenter who was being a jerk. Those I’ve seen on Sarahah were adults, mostly because I don’t follow many young people on Facebook but there is no doubt, seeing this app climb the charts like it did, that there are younger users too. Parents should be cautioned that this app is rated 17+ for unrestricted web access, profanity, and adult humor. The issue is that since anyone who wants can post whatever they want (it’s called user generated content) it’s next to impossible to ensure there will be no adult content on the app. Secondly, I warn parents, as I did above, about the dangers of bullying through this app. The bully follows our kids around in their pocket and this app gives them the ability to say whatever they want without any way to identify who they are.

    There is already an epidemic of kids feeling like they can say whatever they want online without consequence. Unfortunately, that isn’t the case because the one reading what is written feels real emotions based on what’s been said. The ability to be completely anonymous could cause kids to be even crueler and could even lead to kids who wouldn’t say anything mean to some one actually doing it because they don’t see how they can be identified as the culprit. You can block users who you don’t want to message you anymore but once you’ve done that the damage could already be done.

    My advice is to disallow this app on your kids’ phones. You can do it the old fashion way by looking at their phone yourself and uninstalling that app if you see it. You can also set age restrictions in the app store or parental control/restrictions options on your kids’ devices. This should block Sarahah since it’s rated 17+. As an adult, maybe you enjoy this app, I would advise caution to you too. Not only are you putting yourself out there to be spoken to anonymously by anyone who could say whatever they want but you’re also setting an example for your kids.

  • Video Chatting Apps You Should Uninstall NOW

    Video Chatting Apps You Should Uninstall NOW

    Chat Roulette was a challenge that became its own website. The idea was that people could log on to the site and be connected with someone from around the world at random. The website isn’t as popular as it once was but there are many apps that simulate that experience and some of those apps are gaining popularity. Here are some of the ones climbing the app store charts. The ranking listed is for the Social Media category in the iOS App Store as of the publishing date of this article. I’ve only listed the live video or random connection chatting apps in the top fifty.

    Melon #14

    Melon is making the news as the latest video chatting fad. It connects you with new people based on social media friends and offers private messaging, video chat, and a people search feature. It’s gaining popularity and being featured in articles that are blasting it for the frequency of cyberbullying and the high concentration of males looking for girls that will do whatever they ask on camera.

     

    Live.Me #16

    Live.Me touts the ability to chat with stars and celebrities and broadcast to anyone all over the world. You can find anyone from anywhere or just look to see who is broadcasting around you. There is also the ability to search by topic or interest. Live.Me uses “gifts” and “diamonds” to allow you to share things with other users and even advertises the ability to “date” virtually through the app.

     

    Monkey #25

    I’ve written about Monkey before. This app was created by a couple of teens who dropped out of high-school to launch a tech startup. It quickly gained a reputation for having too much nudity and not taking some of the responsibility for the content found in the app. This app has been on the FamilyTechBlog uninstall list for a while now.

     

    MeetMe #35

    Formerly called “MyYearbook,” MeetMe is a app that advertises itself as a way to “meet new people.” The app uses your location to find people near you and information that you’ve entered to connect you with people who share your interests. It’s popular in the app store as it’s been around for quite a while and has the largest fan base. MeetMe offers private chat and video chatting as well as live video broadcasting.

    Climbing the Charts:

    YouNow #52

    Live stream video chat is pretty much all YouNow is about. You can broadcast yourself, find broadcasters, and even join the broadcast as a video guest. The app store listing calls for you to build your fanbase and become a YouNow celebrity. There are some complaints on in the reviews about accounts that have been reported for inappropriate content not being removed because they are popular on YouNow.

     

    CAM #56

    CAM is popular because it allows you to select the gender you’d like to chat with. It automatically connects you with someone and even automatically texts an invite to everyone on your contacts list without your permission. This practice has caused it to dip in the standings but some continue to use the app because they like the ability to chat or flirt with people they are attracted to.

     

    What Parents Should Know

    I don’t usually recommend any of these type of app for your teens or kids. Not only is it dangerous to connect with random people who could be broadcasting whatever they’d like for you to see. It’s also a problem because of the potential for predators. Any connection with strangers is dangerous. Some of these apps use your location to connect you and it’s therefore possible to meet people online that you may meet up with later. My advice is to uninstall any of these apps if you see them on your kids phones or tablets. There is no reason to use one of these apps to connect with friends since you can use Instagram or Facebook Messenger to do that now. Uninstall on sight.

  • Five Internet Safety Mistakes Parents Make

    Five Internet Safety Mistakes Parents Make

    I spend most days trying to help parents make and implement an internet safety plan. Too often I run into hurdles that I have to jump over in order to help them out. Here are five of the most common mistakes that get in the way of parents’ internet safety strategy.

    1. Secrecy

    Parents of older kids want to give their kids freedom on their devices but keep an eye on them at the same time. I’m often asked how to do that without the kids knowing mom and dad are watching. My answer is usually, “don’t do that.” The goal is building trust and a better understanding of responsible technology use and internet accountability. Sneaking around and spying on your kid, while it may seem like a good way to see what they’re actually in to, is an even better way to ensure they won’t ever come to you when they need to talk to someone about what they’ve seen or experienced online. Obviously, if they know you’re watching and you approach them about something you didn’t approve of then they’ll know it’s coming and will be ready to have that discussion. If you have to talk with them about something you caught them doing while you were sneaking around they’ll see that as a breach of trust and you’ll find yourself with a much harder road to travel from then on. The best thing about transparency is that your kids are more likely to make better decisions when they know they’ll be held accountable for those decisions. Telling them you’re watching them can lead to better responsibility.

    2. Giving Up

    Setting digital boundaries is not easy. There will be arguments, sneaky kids, tutorial videos, and lots and lots of research. The key is to never give up. Things change fast and it truly is difficult to keep up. You have to find the resources that you trust that can help you stay informed. You should find the people you know can help you set your boundaries up to fit your needs. You have to keep reading up on what’s going on in the digital world your kids live in. If you give up you will get left behind and that means you’re not keeping your children safe.

    3. Sharing Passwords

    As obvious as this may seem, I have to say it. You must resist the temptation to reveal passwords to your kids. What happens is that kids (especially the younger ones) get tired of what they’re doing very quickly. When they are playing a game and you have it set with guided access or something like it that won’t allow them to back out of the app you will have to be the one who has to switch apps for them. Unless you just tell them the password. More convenient? Maybe. Safe? Absolutely not! There is honestly no reason at all to have any kind of boundaries set up if you are easily urged to hand over the passwords to the tools you use to establish those boundaries. Passwords are meant to keep the parental controls within the controls of the parents. Again, seems obvious, but you would be shocked at how many people have to be reminded of this truth.

    4. Not Starting

    The hardest step to take in protected your family online is the first one. Creating your internet safety plan begins with assessing the current situation in your home. That can be overwhelming at best, and extremely discouraging at worst. Some families don’t even know how many devices are in their home or who they all belong to. I worked with a family once that was shocked when their kids kept bringing phones down out of their rooms over and over again. Come to find out, their friends would give them their old phones and they’d use them on wifi when they were grounded from their own. Yes, it is discouraging but it is absolutely necessary. You need to have a plan and you must have conversations with your kids about that plan. You can’t do anything, though, if you never start. Begin today! Email me if you’d like. I will help you get started.

    5. Never Updating Software

    I covered this in a recent post but I have to reiterate because its one of the most common mistakes I see parents make. If your accountability software, filter, or devices are not updated regularly then they aren’t as secure as you’re needing them to be. If you pay monthly for these apps and software then you aren’t getting what you’re paying for, you’re only getting part of it. Updating the software when you see the notification is critical for keeping your internet safety tools in full working order. Filters use updates to load the latest information that lets the filter know what sites should be blocked and what shouldn’t, other apps like accountability software use the updates to keep their “red-flagged sites” lists up to par with what’s out there. If you aren’t updating you are eliminating an entire piece of your digital boundaries puzzle.

    Don’t let yourself fall victim to any of these blunders of internet safety planning. Read all you can on this site and subscribe to our mailing list so you see the latest news. Keep track of internet safety news with other blogs and websites as well. Keep your software updated, talk to your kids about your plan, and for the love of facepalm emojis, get started as soon as you can.

  • Snapchat Update Adds New Effects and Sharable Links

    Snapchat Update Adds New Effects and Sharable Links

    Snapchat’s latest update will give the camera background effects and allow you to change your voice without using one of their filters. The other major feature is the ability to share links and open them within Snapchat’s very own browser. While you can’t type a url into the address bar at the top of the browser you can click around online and end up at any website you’d like. That’s right, that means your kids can now browse the internet within Snapchat. This has always been possible in other social media apps like Twitter, Instagram, and Facebook but now Snapchat will allow users to tap right on a picture and open a link without leaving the app.

    What Parents Should Know

    If the Discover Page, disappearing photos, private video chat, and SnapMap isn’t enough to put this on your uninstall list, perhaps the ability to access the entire internet without leaving the app will help you pull the trigger. Yes, this feature is available in other social media apps but when you factor in all of the other features that can be a detriment to your internet safety plan it puts Snapchat at the top of my uninstall list.

  • FB Now Boasts 2 Billion Users, What Does That Mean for Your Family?

    FB Now Boasts 2 Billion Users, What Does That Mean for Your Family?

    Facebook CEO Mark Zuckerberg announced today that the social media platform has surpassed 200 billion users every month. The growth has been said to come from a focus on developing countries and regaining lost users. Zuckerberg’s response to this growth was one of excitement and responsibility, he said:

    “We’re making progress connecting the world, and now let’s bring the world closer together.” -Mark Zuckerberg

    Facebook started in 2004 and reached 1 billion users in 2012. The social media is the most used platform with YouTube a distant second with 1.5 billion users every month. What’sApp and FB Messenger both have 1.2 billion but they are also owned by Facebook. The obvious staying power of Facebook is evident in these numbers and their strategy of gaining new users in developing countries and regaining users who had left Facebook is paying off. What do these numbers tell us about the state of Social Media and the Internet? (If they really are two different things.)

    1. Your kids are probably on Facebook.

    The joke has forever been that once parents started using Facebook the kids jumped off. In reality, your kids are most likely using Facebook again. The reason they’ve returned is simple. There is more there to offer. The option to adjust what they see on their timeline and what ads they see are appealing and the AR camera and story feature in Messenger and the Facebook app has come a long way to entice former users to give Facebook another try.

    2. The entire world is available to your kids on Facebook.

    Two billion users is almost a third of the entire world. That means the influence available to your kids is more global than ever. When you add in the other social media services your kids use the globe just gets even smaller. Every idea anyone has or has ever had is available to your children through social media. Every thought anyone has or has ever had on any topic is available to digest and use to develop their own beliefs and thoughts. The influence of the world available on social media has changed the way our kids grow up and what they believe tremendously and the more these services like Facebook grow the more confusing some of these voices can be. There is, of course, a great opportunity to help your kids understand the larger world they live in but you have to help them navigate that world in a healthy way.

    3. Your example of internet citizenship is more important than ever.

    The globalization of our kids’ influences through social media should be a wake up call for parents. We need to understand the responsibility we have to keep our kids protected from the many dangers that are available to them online and to teach them how to be a good citizen of the internet. What do we do when we see something that could be fake or click-bate? Do we fall for the trap? What photos do you share? Are you smart with how you broadcast your location? These are all important safety concepts that our kids have to understand. The best way they’ll learn this wisdom is by watching us implement it ourselves.

    Facebook is proud that they’re the pinnacle of social media greatness. Mark Zuckerberg is emphasizing the responsibility they have to use this influence to bring people together and not tear them apart. Recent news and election cycles have been an example of how social media can cause people to ignore facts and strengthen their own beliefs with information from sources that haven’t been proven or vetted at all. Facebook is doing what they can to curb this trend. The reality, however, is that it’s up to us as the citizens of these social media services to make the right choices and to teach our kids how to do the same thing. The responsibility lies with us, not with Mark Zuckerberg or Facebook. These tech giants are going to make choices based on what is right for their companies and we, as parents and leaders, have to step up and make the choices that are right for our families.

  • Diagnosing Your Tech Safety Needs with 3 Questions

    Diagnosing Your Tech Safety Needs with 3 Questions

    After I do a workshop and unpack the many threats and resources related to internet safety I am met with several different responses. One of the most common is the overwhelmed parent who wants to do something to help their kids be safe but doesn’t know where to start. These are the parents that I try to set up a consultation with to diagnose their internet safety needs. Here are the three questions I ask to help them make a plan and what their answers tell me.

    Question 1: How many devices are in your home?

    First of all I need to know how many phones, tablets, computers, game systems, smart TVs, and such you have floating around your house. I get all kinds of answers to this question and they all require a different approach. The main thing I need to know is who uses what devices and if everyone has their own. If everyone is using their own then something like Circle is a good idea because you can give each family member a profile and assign their devices to their account, thus, applying restrictions to each device depending on who uses it. If there are shared deices in the home it changes things. This requires you to use something like net-nanny or an accountability software like Accountable2You so that you can either have different accounts per device (on computers) or have an overall scan to catch and report any unsavory activity. This allows you to approach each situation and correct what’s allowing inappropriate content to get through. Try taking an inventory of all the electronic devices that are in your home. This will help you have a better understanding of your internet safety needs and what solutions will work best.

    Question 2: What are your devices mostly used for?

    You’ll need different options for devices that are used for research than for entertainment only. If your child likes to wander around on YouTube then you’ll want to set up the safe-search settings and install something that can keep some of the more mature content away from them. If they’re searching Google for school or other projects then you’ll have to be sure your internet filter and accountability software are strong. Smaller children can be protected by settings or apps that lock them out of other apps and browsers while your older kids can be trained by time limits, bed times, and wifi pausing features. The purpose of the device will go a long way to define the settings you’ll need to lock them down in the best, most helpful way.

    Question 3: Who are you protecting?

    The gender, age, and previous behavior of your kids are important for determining how you should protect your kids online. Older kids need to be protected from things they may seek out while younger kids usually happen upon inappropriate content on accident. Girls (often boys as well) should be monitored on social media, boys are especially prone to constant video gaming, and any child who’s been caught doing something unsavory in the past should have more strict boundaries set up for them. Knowing who you’re protecting is just as important as knowing what devices you have and what they’re used for.

    It’s Time to Evaluate!

    So now it’s up to you to start asking yourself these questions. Maybe sit down with your family and discuss the questions together. Talk with them about what healthy boundaries would look like in your home and task some of your older kids with seeking out some internet safety solutions. Work together to find the filters, accountability software, time management apps, and devices that are right for your family. Building this plan as a team will help you find keep the plan in place as you have all contributed to the strategy equally. As always, please send us an email or comment on this post if we can help you with your plan in any way.

  • YouTube’s Restricted Mode to Allow Non-Graphic LGBTQ Content

    YouTube’s Restricted Mode to Allow Non-Graphic LGBTQ Content

    Restricted Mode Guidelines for YouTube have been updated to allow for content from the LGBTQ community as long as it doesn’t contain content deemed graphic. YouTube restated their firm support for those in the LGBTQ community and apologized for content from that community being blocked by their previous restriction guidelines. The update has specifically unblocked over 12 million videos that were previously blocked by the restrictions for some reason. The statement says that the goal was never to keep the voices of those in the LGBTQ community silent but only to provide an option to institutions that would prefer to keep the “adult” side of YouTube off their screens.

    Restricted Mode was originally designed as an optional feature for public institutions like libraries and schools to prevent the viewing of mature content on YouTube. But in looking more closely at the feature, we found that there was LGBTQ (and other) content that should have been included in Restricted Mode but was not, like kissing at weddings, personal accounts of difficult events, and speaking out against discrimination. – YouTube Creator Blog

    You can read YouTube’s full statement here. 

    What Parents Should Know

    These different guidelines have taken effect immediately and some previously blocked content will already be available. Parents should know what their kids are watching. This is the only way to uphold the values you have decided your family should live by. YouTube and other companies have an obligation to provide content for every member of their audience. It is not their obligation to keep any message from your child’s ears and mind. Depending on your stance, you should be the one making the decisions for what your children are allowed to watch, whether you use monitoring software or keep your eyes on the content with them.

  • Post Father’s Day Challenge for All of You Dads

    Post Father’s Day Challenge for All of You Dads

    I had some deep thoughts during Father’s Day yesterday. As always they concerned my work with families and internet safety and so I posted the following status on Facebook. I want to make it available to our blog readers here too. Moms, please share this with the fathers of your children; dads, please be challenged and let me know what steps you’ve taken to protect your kids online.  

    From Facebook on Father’s Day, Sunday, June 18, 2017.

    It’s Father’s Day and I’m thinking about some of the greatest opposition I face in our work to help parents protect their children online. You would think that kids would hate me. I’m the guy that comes in and sets up restrictions on their phones and computers. They’re not the ones giving me the stank eye, though, it’s the dads.

    Too often, the worst critic of my attempt to block pornography from the family computer or phones is the father. “Well, is this going to block dumb stuff?” “Is YouTube going to be useless now?” I am constantly hearing concern that in my attempt to protect their children from cyber bullying, adult content, porn, or sexting I’ll inconvenience dad in some way.

    Please understand that there have been many dads who were totally onboard and even some who have admitted to wanting better accountability for themselves but those dads aren’t the norm. I hear moms who are exasperated, sometimes to tears, because they want to keep their kids safe while dad is calling it “no big deal.” Again, the father too often seems to be more concerned about facing limitations of his own than the digital health and boundaries he’s setting for his family.

    Step up dads. If your kids need accountability then so do you. You should have it installed on your devices first. You should set the filters more strict than necessary and tell your kids that it’s annoying sometimes but it’s worth it because the alternative is something you don’t want to face. I wish I got more emails or calls from dads (I’ve had some) that are desperate to set boundaries for their kids’ internet use. I pray that it will change. Dads, we MUST be the example of the change we want to see. Call me. Let’s get your family a gift this father’s day. The gift of your commitment to higher standards while online.

    If you need help. Let me know EMAIL ME or contact me on Facebook or Instagram. I’d love to give you a hand.

  • Can Your Kids Now Hide Photos from You Right in Instagram?

    Can Your Kids Now Hide Photos from You Right in Instagram?

    Kids hide images on their phones in several ways and for many reasons. Some just don’t want all of their embarrassing goofy pictures with their friends to be shared. Sometimes there’s a more sinister reason. Something involving sexting or cyberbullying. Kids can use different kinds of apps to lock away photos. There are some that look like calculators or phone utilities apps and still some that don’t hide what they do. Now, Instagram is allowing posts to be saved within the app without being made public. It’s called Archive.

    Instagram’s new archive feature allows users to remove posts from their feed without deleting them. It allows you to put the photos in an archive to be looked at in the future and even reposted. If you do repost it falls back in its original chronological order so it kind of just magically reappears where it was originally. A little arrow clock icon in the upper right corner of your profile page in the Instagram app will give you access to your archived posts. You can fill the archives by tapping on the “…” in the upper right of a post. Then just tap “Archive.”

    Why would you want to archive photos? Well, some may decide later that their post wasn’t something they’d want everyone to see. Maybe the pictures from the party you attended last month wouldn’t look good to that employer you just applied for a job with. No problem, just archive those things and you can still see them without them being public. Maybe you broke up with that guy or girl and don’t want everyone to see you together all over your Instagram page. Well, just archive them and they become a private photo stash for you to weep over on your own. Your kids will even use the feature to hide posts that didn’t get as many likes as they want.

    What Parents Should Know

    I recommend you understand the Archive feature on Instagram and learn how to find it on your kids’ profile. If you often take your kids’ phone and look at their social media behavior this is a way for them to share a photo for a brief time and then save it to an archive, knowing you’ll be looking at their feed later. If you don’t know how to access the Archived photos it’s possible you can miss some of what they’ve been posting. “Finstagram” or Spam accounts are popular with teens because it’s a way to have a more private collection of photos that they don’t share with many people. I recommend you find out if your kid has a spam account and follow it. I now, recommend you check to see what photos they’ve archived as well.